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Message from the President/CEO

Dear Carolina Trust Members,

 

Coming this summer, Carolina Trust will introduce a new digital banking experience for our members.  We understand the importance of accessing your Credit Union accounts online and from your mobile device as you verify account balances, transfer funds, deposit checks, pay bills, and more while on the run and from the comfort of home. 

 

We are excited to work with a new digital banking service provider who keeps pace with emerging technologies to offer greater remote banking convenience at your fingertips. 

 

We look forward to delivering this new and improved digital banking solution with expanded features this summer and will provide more details as we get closer to launch. 

 

We are pleased to announce that we now offer early ACH deposits, enabling certain ACH deposits to be credited to a member's account earlier than the expected funds' available date.  In some cases, members may receive pending ACH deposits a day or two in advance of their effective posting date.  For example, early ACH crediting may apply to payroll and government deposits, such as Social Security, when files are received earlier than the effective date.  Carolina Trust is happy to offer this service convenience when possible to our members.

Tim Carlisle.Signature 2018

Tim Carlisle

President/CEO

WMBF Best of the Grand Strand

Thank you for taking the time to nominate Carolina Trust as Best Bank in the WMBF Best of the Grand Strand Contest. Because of your help in nominating us, Carolina Trust is one of the five financial institutions that will be moving on to the voting round in the Best Bank Category in the WMBF Best of the Grand Strand Contest. We are also moving forward to the voting round in the Best Mortgage Company category. The voting round won't officially begin until May 17th. Still, we wanted to go ahead and let you know that because you all took the time to nominate us, Carolina Trust will be moving on to defend our title as BEST BANK, and hopefully this time, we'll bring home the title of Best Mortgage Company too!

 

Be on the lookout on for voting instructions on our social media pages, starting Monday, May 17th.

News and Updates

COVID-19 (Coronavirus) Branch Updates
Effective as of 4/13/2021

 

Our branch locations are currently open and operating during normal business hours. If you plan to stop by a branch, protective masks are recommended, and member appointments are highly encouraged since lobby capacity may be limited to ensure social distancing. You may click the button below to schedule an appointment at your preferred branch. 

 

When entering a branch lobby for service, you will be asked to present a valid Photo ID and briefly lower your mask for identification purposes. We appreciate your cooperation as we work to maintain a secure environment for everyone. Our top priority is ensuring employees' and members' safety while delivering the best service possible. Any updates will be communicated on our website and via social media.

 

To see some of the frequently asked questions regarding the second round of stimulus payments, or "EIP 2," click the link for FAQ Regarding Stimulus Payments at the top of our COVID-19 Resources Page.

Click to Make an Appointment

Awards

Carolina Trust Federal Credit Union Receives Diamond Award for Complete Campaign, Lime Rewards Brings a Refreshing Twist to Any Wallet

We are honored to announce that Carolina Trust was recently honored with a Complete Campaign Diamond Award, which recognizes outstanding marketing and business development achievements in the credit union industry.

 

The award was presented by the CUNA Marketing & Business Development Council, a national network comprised of over 1,200 credit union marketing and business development professionals. Awards are given in each of 35 categories ranging from advertising to community events and beyond.

Click Here for Full Press Release

Employee Updates

Carolina Trust Appoints Training and Program Developer

Carolina Trust is pleased to welcome Brandi Viele to the position of Training and Program Developer.

Originally from New York, Viele has held the position of Trainer at First Heritage Federal Credit Union since March 2016. Prior to becoming Trainer, she held the positions of Senior Member Service Representative, New Account Review, Loan Officer and Risk Management/Fraud Specialist.

Brandi Featured Image

Pictured Above: Brandi Viele, Training and Program Developer

Click Here for Full Press Release
 

Carolina Trust Announces Employee Promotion

Marisa McKenney was recently promoted to Teller Supervisor at our 21st Ave. branch. McKenney has held the position of a Teller at our 21st Ave. branch since she joined the credit union in 2019.

 

We are so proud of the hard work and dedication that she has given to her previous role and know that she will take the knowledge that she’s gained about the Credit Union’s product and services and apply it to her new position.

Marisa Caroliner

Pictured Above: Marisa McKenney, 21st Avenue Teller Supervisor

WBTW Living Local Carolina

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Pictured Above L to R: August, Carolina Trust Brand Ambassador; Brad Taylor, Co-Owner of Taylor Wellness Medical Spa; Kristin Richardson, Taylor Wellness Medical Spa Physician Assistant; Rainee Romero, WBTW Living Local Carolina Show Host

On this segment of Living Local Carolina, we visited Taylor Wellness Med Spa and learned all about the different services they offer. Brand Ambassador, August even received filler to reduce some fine lines and show viewers what to expect during a typical procedure.

Click to View the Segment

CTFCU Is Here For You

Lake City Disabilities BBQ Fundraiser-1

Pictured L to R: Brunson Loadholt, AVP Regional Manager/ Lake City Branch Manager and Cameron Osean, Carolina Trust Member/ Fundraiser Volunteer

Celebrity BBQ Benefit for Florence County Disabilities Foundation

AVP Regional Manager/ Lake City Branch Manager, Brunson Loadholt, stopped by Schoolhouse Barbeque in Scranton, for the Celebrity BBQ Benefit for Florence County Disabilities Foundation.

Identity Theft Protection

At Carolina Trust Federal Credit Union, your peace of mind is important to us. That's why we recommend solutions that help prevent and remedy identity theft through ID Protect powered by EZShield and Deluxe Provent®. Click Here to view the available packages, which include various forms of monitoring and identity restoration services.  

CO-OP ATM Networks

If a Carolina Trust ATM is not nearby, don't worry! We belong to the CO-OP ATM network, which provides members with surcharge-free* access to almost 30,000 ATMs nationwide. To find the CO-OP ATM nearest you, click here.

 

*The ATM owner does not charge a fee, but a small Carolina Trust foreign ATM fee will apply.

Mechanical Repair Coverage

Car repairs can be expensive once the manufacturer's warranty expires, and it seems like that's when things start to break down. With Mechanical Repair Coverage through CUNA Mutual Group, you can lighten your financial responsibility for car repairs and associated expenses, like securing a rental. Click here to see CUNA Mutual Group's multiple plan options for more tailored coverage to meet your individual needs.

Blog Posts

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Looking to Trade-In your Car? Carolina Trust Made the Process So Easy!

One of my goals at the beginning of 2021 was to trade in my Jeep. As much as I enjoyed my Jeep, I was ready for a change and wanted something a bit more practical, fuel-efficient, and technologically advanced. I'd never traded in a vehicle before, so I had a lot of questions and uncertainty. With the help of a few of my Carolina Trust co-workers, I navigated my way through the trade-in process and got a new car that met all my criteria.

Click to Read More
 

A Year After Reopening: How Is Local Business?

In 2020, many businesses, both local and big corporations, took major hits due to the Covid-19 Pandemic. Even those that were able to stay afloat were not left unscathed. Everyone had to make significant adjustments to how they were operating their businesses, and online presence became a MUST to continue generating revenue.

Click to Read More
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News and Updates

Reminder: We will be closed on Monday, May 31st in observance of Memorial Day.

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Your savings federally insured to at least $250,000 and backed by the full faith and credit of the United States Government National Credit Union Administration, a U.S. Government Agency

Carolina Trust Federal Credit Union, PO Box 780004, Myrtle Beach, South Carolina 29578, USA, 8434482133

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